H.i. Communication optimizes your customer communication.
H.i. Communication GmbH takes over telephone services and thus optimizes your and our customer communication. Comprehensive call center services are offered that can be used by our group of companies and our customers if required. Our call center employees are trained to work in various business areas and are trained to deal with callers in a friendly manner. They take care of all incoming inquiries competently and thus improve both the service quality and the accessibility of the respective companies.
You have your hands full? So that you can still process your customers’ inquiries promptly, we are happy to take incoming calls to our call center for you.
Before their assignment, our employees receive extensive training and familiarization with relevant subject areas. The team deployed for your company will then take care of your customers’ concerns in a competent and committed manner. This is how we prevent waiting times, support your internal company processes and increase customer satisfaction.
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